• Check-in from 3:00 pm
• Check-out till 10:00 am
• For arrivals after 7:00 pm, please notify us by phone beforehand

General information

• Complimentary high-speed Wi-Fi throughout the residence
• Lift/elevator providing effortless access to all floors
• Val Gardena Mobilcard for complimentary use of the local bus network
• Complimentary private parking directly at the property - charging facilities for electric cars (subject to availability / possibly at an additional charge)

Culinary delights

• Lavish breakfast buffet with fresh, authentic products, many of them sourced from select South Tyrolean farmers
• Every morning, in addition to the buffet, à-la-carte creations lovingly prepared by our chef Hanspeter

Wellness center

• Access to the elegant wellness & spa area on the third floor – a serene retreat with sauna and relaxation lounge overlooking the Sella Group
• Soft bathrobes, premium towels and slippers at your disposal for the entire duration of your stay

Benefits for skiers

• Heated, newly refurbished ski storage room
• Exclusive discounts at the Selva Ski School and Quality Rental

     - 15% off equipment
     - 10% off group courses

• Our ski instructor Riccardo, to refine your technique and create unforgettable moments on the snow
• Hotel Skipass Service: your ski pass issued directly at the hotel – no queues and no extra charges

To ensure you feel completely at ease, we take care of the basic cleaning of your suite every day.

Daily cleaning includes:

• Waste disposal
• Vacuum cleaning
• Replacement of towels left on the floor

Please note that the kitchen is not cleaned daily.

Additional cleaning

Upon request, we are pleased to offer additional cleaning services:

• Complete cleaning of the suite, including kitchen, bedroom and bathroom: € 35.00
• Cleaning without kitchen: € 20.00

We kindly ask you to request any additional cleaning at reception the evening before.

Towels and bed linen

For the sake of the environment, we pay attention to the conscious use of resources:

• Towels left on the floor will be replaced
• Hung-up towels indicate that you would like to reuse them
• Bed linen is changed according to our internal schedule
• Additional changes are available upon request

Laundry service upon request

Upon request, we offer a paid laundry service for:

• Washing
• Drying

Please note:

• The price is calculated per item of clothing
• The service is subject to staff availability

For further information and prices, please contact reception.

For your bike holiday in Val Gardena, we offer numerous services and exclusive benefits:

• Secure and modernly equipped bike room
• Lockable cabinets for the safe storage of cycling accessories and personal equipment
• E-bike charging facilities directly in the hotel
• Exclusive 10% discount on bike rental at Quality Rental
• Guided bike tours can be conveniently planned and booked online in advance with Quality Rental — accompanied by certified guides
• As a partner hotel of Active & Events Val Gardena, you enjoy special benefits and access to a varied summer programme full of nature, sport and leisure experiences

• Prices are per person per day
• The local tourist tax (municipal accommodation tax) is charged € 4.50 per person (from 14 years of age) and per night. This tax is not included in the booking price and must be paid on site.

• Payment in cash or by credit/EC card.

• Pets cannot be accommodated. Thank you for understanding..

There is no right of withdrawal as defined by the Consumer Protection Code (notification pursuant to Part III, Title III, Section I of the Consumer Protection Code, Legislative Decree 206/2005). Nevertheless, we grant you the following cancellation conditions:

• Up to 30 days before arrival, no cancellation fees will be charged.
• 29–15 days before arrival: 20% of the total booked price.
• 14–7 days before arrival: 50% of the total booked price.
• From 6 days before arrival: 100% of the total booked price; this also applies in case of early departure or late arrival.
• A reservation becomes binding upon payment of a deposit for confirmation via bank transfer or credit card payment.
• In the event of cancellation, we reserve the right to retain the deposit paid to confirm the booking.